Demo mode: fictional feedback only. No real texts are sent and comment analysis is simulated until messaging, AI processing and privacy safeguards are verified.
43 responses · a response can mention several categories.
Positive fb027 · Sep 29 · SMS invitation Everyone was kind and my kids can't wait to come back.
+ Friendly staff + Children's experience
Rating only fb026 · Sep 28 · SMS invitation Rating only — no topics inferred
Positive fb024 · Sep 27 · Manual request My little one was so brave thanks to the gentle dentist.
+ Children's experience + Dentist
Mixed fb025 · Sep 27 · SMS invitation Clean, friendly, and quick. Only downside was waiting 30 minutes past my time.
+ Clean office + Friendly staff − Wait time Follow-up: New
Mixed fb019 · Sep 26 · SMS invitation Lovely hygienist, though the wait was about 25 minutes.
+ Hygienist − Wait time Follow-up: New
Negative Contact requested fb006 · Sep 25 · Manual request Sat in the waiting room too long and then felt rushed.
− Wait time − Treatment experience Follow-up: New
Mixed fb005 · Sep 24 · SMS invitation Great cleaning, but the office was running behind and nobody told us.
+ Hygienist − Wait time − Communication Follow-up: New
Negative fb004 · Sep 23 · SMS invitation Waited forever in the lobby.
− Wait time Follow-up: New
Mixed fb001 · Sep 22 · SMS invitation The dentist was gentle and the treatment didn't hurt, but I waited 40 minutes and the bill was confusing.
+ Dentist + Pain-free treatment − Wait time − Billing Follow-up: In Progress
Neutral/Unclear Needs human review fb023 · Sep 21 · SMS invitation Not sure, the visit was ok but something felt off.
? Other / Uncategorized
Positive fb022 · Sep 20 · SMS invitation Easy to book online and they texted reminders.
+ Scheduling + Communication
Negative fb021 · Sep 19 · SMS invitation The receptionist seemed annoyed when I asked a question.
− Staff interaction Follow-up: New
Positive fb020 · Sep 18 · SMS invitation Both my kids loved Kara, our hygienist.
+ Children's experience + Hygienist
Positive fb018 · Sep 17 · Manual request Painless filling, I barely felt anything.
+ Pain-free treatment
Negative fb017 · Sep 16 · SMS invitation Appointment was moved twice without much notice.
− Scheduling Follow-up: Resolved
Neutral/Unclear Needs human review fb016 · Sep 15 · SMS invitation It was fine I guess.
? Other / Uncategorized
Positive fb015 · Sep 14 · SMS invitation My son was nervous but the team made him laugh the whole time.
+ Children's experience
Positive fb014 · Sep 13 · SMS invitation Office is spotless and my daughter loved the fish tank.
+ Clean office + Children's experience
Rating only fb013 · Sep 12 · SMS invitation Rating only — no topics inferred
Negative Contact requested fb012 · Sep 11 · Manual request My insurance wasn't billed correctly and it took weeks to fix.
− Insurance − Billing Follow-up: Resolved
Negative fb011 · Sep 10 · SMS invitation The estimate was much higher than I expected.
− Treatment cost Follow-up: New
Positive fb010 · Sep 9 · SMS invitation Dr. Marsh explained every step clearly.
+ Dentist + Communication
Negative Contact requested fb009 · Sep 8 · SMS invitation Called three times and no one picked up.
− Phone response Follow-up: Assigned
Positive fb008 · Sep 6 · SMS invitation Front desk team was so welcoming and got us checked in fast.
+ Front desk
Positive fb007 · Sep 5 · SMS invitation The kids' corner and the stickers made my twins so happy.
+ Children's experience
Positive fb003 · Sep 3 · SMS invitation My daughter actually looks forward to her visits now. Everyone is so patient with kids.
+ Children's experience + Friendly staff
Positive fb002 · Sep 2 · SMS invitation I didn't have to wait at all and the hygienist was wonderful with my son.
+ Wait time + Hygienist + Children's experience
Negative fb043 · Aug 30 · SMS invitation The assistant was a bit rough during the cleaning.
− Treatment experience Follow-up: Resolved
Positive fb042 · Aug 28 · Manual request My kids enjoy coming here.
+ Children's experience
Rating only fb041 · Aug 26 · SMS invitation Rating only — no topics inferred
Negative fb040 · Aug 24 · SMS invitation Scheduling was hard, the earliest slot was weeks out.
− Scheduling Follow-up: Resolved
Positive fb039 · Aug 22 · SMS invitation Friendly team, comfortable chairs.
+ Friendly staff
Positive fb038 · Aug 20 · SMS invitation Front desk sorted out my insurance quickly.
+ Front desk + Insurance
Negative fb037 · Aug 18 · SMS invitation Waited a long time and the cost surprised me.
− Wait time − Treatment cost Follow-up: Resolved
Positive fb036 · Aug 16 · Manual request The office is very clean.
+ Clean office
Rating only fb035 · Aug 14 · SMS invitation Rating only — no topics inferred
Negative fb034 · Aug 13 · SMS invitation Nobody returned my voicemail for two days.
− Phone response Follow-up: Resolved
Positive fb033 · Aug 12 · SMS invitation No wait, in and out.
+ Wait time
Positive fb032 · Aug 10 · SMS invitation Dentist was patient and careful.
+ Dentist
Negative fb031 · Aug 8 · SMS invitation The bill had charges I didn't understand.
− Billing Follow-up: Resolved
Positive fb030 · Aug 6 · Manual request Great with my son, he wasn't scared at all.
+ Children's experience
Negative fb029 · Aug 4 · SMS invitation Had to wait about 20 minutes.
− Wait time Follow-up: Resolved
Positive fb028 · Aug 2 · SMS invitation Quick visit, the hygienist was thorough.
+ Hygienist