Reviews & Patient Insights
Private patient feedback and the patterns behind it.
Demo mode: fictional feedback only. No real texts are sent and comment analysis is simulated until messaging, AI processing and privacy safeguards are verified.
Invitation cohort: Sep 1–30, 2026. Response rate = unique completed responses ÷ unique delivered invitations in this cohort. These are private ratings — not your Google rating.
Invitations sent
47
1 suppressed
Delivery rate
96%
45 delivered
Private feedback received
27
25 with comments
Response rate
60%
27 of 45 delivered
Avg. private rating
3.7
Private feedback only
Positive12
Negative7
Mixed4
Neutral/Unclear2
Top positive category
Children's experience
8 responses
Top negative category
Wait time
6 responses
Unresolved follow-ups
9
Summary
Generated from the numbers on this page (simulated AI in demo)
Across 25 written comments (Sep 1–30, 2026), 12 were positive, 7 negative and 4 mixed. Children's experience was the most-praised topic (8 responses). Wait time was the most common concern (6 responses). 9 follow-ups remain open.
Sentiment trend
Written comments by week (submission date)
Most-mentioned topics
Distinct responses per topic
Positive
Children's experience8
Hygienist4
Dentist3
Friendly staff3
Pain-free treatment2
Negative
Wait time6
Billing2
Communication1
Treatment experience1
Phone response1